TERMS & CONDITIONS

Terms & Conditions

Dr. Brooke’s Botanical Wellness

Effective Date: October 21, 2026

Welcome to Dr. Brooke’s Botanical Wellness! By accessing our website, purchasing our products, or using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

Dr. Brooke’s Botanical Wellness is an online botanical wellness business offering herbal teas, botanical oils, body care products, and other self-care essentials.

Website: www.drbrookebotanicals.com
Email: orders@drbrookebotanicals.com

We reserve the right to update these Terms & Conditions at any time. Changes become effective when posted on our website.

2. Product Information & Wellness Disclaimer

Our products are intended to support personal wellness, relaxation, and self-care.

Our herbal teas, botanical oils, and body care products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on our website is for general educational purposes and should not replace professional medical advice.

Consult a qualified healthcare professional before using herbal products if you are pregnant, nursing, taking medications, managing a medical condition, or have known allergies.

Individual experiences and results may vary.

3. Orders & Payments

All prices are listed in U.S. dollars.

We accept payment through the secure payment methods available at checkout.

Orders are subject to product availability and payment authorization. We reserve the right to cancel or refuse orders when necessary, including orders involving suspected fraud, pricing errors, or inventory limitations.

If an order is canceled after payment has been collected, a refund will be issued to the original payment method.

4. Shipping & Delivery

Orders are processed and shipped according to the processing times displayed on our website.

Shipping charges are calculated or displayed during checkout.

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or circumstances outside our control.

Customers are responsible for providing accurate shipping information.

If your order arrives damaged, incorrect, or missing an item, please contact orders@drbrookebotanicals.com promptly with your order number and supporting photographs when applicable.

5. Returns, Refunds & Exchanges

Because our products include personal care items, botanical preparations, and consumable herbal products, returns may be restricted for health, hygiene, and product safety reasons.

Unopened and unused products may be eligible for return or exchange where permitted under our posted Return & Refund Policy.

If you receive a damaged, defective, or incorrect product, please contact us so we can review the issue and provide an appropriate resolution.

Nothing in this section limits any rights customers have under applicable consumer protection laws.

6. Natural Product Characteristics

Our products may contain natural butters, botanical ingredients, essential oils, and fragrance oils.

Variations in color, scent, texture, and appearance may occur between batches.

Certain products, including whipped body soufflés, may soften or melt during exposure to elevated temperatures. Refrigeration may help restore firmness, although the original whipped texture or volume may change.

Always review product ingredients and usage instructions before use. Discontinue use if irritation occurs.

7. SMS Text Messaging Terms & Conditions

SMS Program Description

By voluntarily subscribing to the Dr. Brooke’s Botanical Wellness SMS program, you agree to receive recurring automated marketing and promotional text messages from Dr. Brooke’s Botanical Wellness at the mobile phone number you provide.

Messages may include product announcements, new product launches, exclusive discounts, promotional offers, sales, special events, shopping reminders, and other business-related updates.

Consent to Receive Messages

You may opt in by selecting an unchecked SMS consent checkbox on our website or through another clearly disclosed enrollment method.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Providing your telephone number for an order does not automatically enroll you in promotional text messages.

Message Frequency

Message frequency varies depending on promotional activity and customer communications.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless service plan.

Opt-Out Instructions

You may cancel SMS messages at any time by replying STOP to a message from Dr. Brooke’s Botanical Wellness.

After opting out, you may receive a final confirmation message. No additional promotional messages will be sent unless you subscribe again.

Customer Support

For assistance, reply HELP to a text message or email orders@drbrookebotanicals.com.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy of Mobile Information

We respect your privacy. Mobile phone numbers, SMS opt-in information, and consent records will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers who assist us in delivering text messages on our behalf, subject to appropriate confidentiality and data protection obligations.

For additional information, please review our Privacy Policy available on our website.

8. Email Marketing

Customers may voluntarily subscribe to our email communications to receive product updates, promotions, announcements, and wellness-related information.

Marketing emails will include an unsubscribe option, allowing customers to discontinue promotional email communications at any time.

9. Privacy & Personal Information

Dr. Brooke’s Botanical Wellness collects and processes customer information as necessary to fulfill orders, provide customer support, operate our website, and deliver communications for which customers have provided appropriate consent.

Our handling of personal information is described in our separate Privacy Policy.

10. Intellectual Property

All original website content, product names, branding, logos, photographs, graphics, and written materials belonging to Dr. Brooke’s Botanical Wellness are protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is prohibited without prior written permission.

11. Limitation of Liability

To the extent permitted by applicable law, Dr. Brooke’s Botanical Wellness is not responsible for indirect or consequential losses arising from use of our website or products.

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded or limits a customer's statutory rights.

12. Governing Law

These Terms & Conditions are governed by the applicable laws of the State of Georgia, United States, without regard to conflict-of-law principles.

13. Contact Information

For questions regarding these Terms & Conditions, orders, products, or SMS communications, please contact: